Riot Customs

GenesisWP Theme Development, WordPress Maintenance & Support

Submit A Ticket

Please make sure you have read the documentation prior to submitting a support ticket. Note that our support team is here to help answer questions regarding Riot Customs theme setup and installation. Any further customizations to themes are not covered under our provided support. Please read our support policy here.

Need help with installation? We offer budget-friendly packages to get you on your way in 72 hours or less. Or take the PYGS course, and learn how to  brand and customize your Riot theme!

  • You can find your version number by going to Dashboard > Appearance > Themes > Theme Details.
  • Please upload your receipt from your theme purchase here.
    Please deactivate all plugins that are not specifically recommended with the theme you are using and see if that clears things up. If so, you can reactivate them one by one to determine which is causing the conflict. For detailed instructions on how to do so click here.
  • Please tell us about what you need in as much detail as you can -- browser and operating system you are using, steps you’ve already taken to troubleshoot the issue, etc.
  • Drop files here or
    Upload your screenshots of your the issue you're having.

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