Submit A Ticket

Please make sure you have read the documentation prior to submitting a support ticket. Note that our support team is here to help answer questions regarding Riot Customs theme setup and installation. Any further customizations to themes are not covered under our provided support. Please read our support policy here.

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Name*
First Last
Email*
Website*
Theme*
What theme version are you using?*
You can find your version number by going to Dashboard > Appearance > Themes > Theme Details.
Where Did You Purchase Your Theme?*
Proof of Purchase*
Please upload your receipt from your theme purchase here.
Have you ruled out plugin conflicts?*
- Yes
- No
Please deactivate all plugins that are not specifically recommended with the theme you are using and see if that clears things up. If so, you can reactivate them one by one to determine which is causing the conflict. For detailed instructions on how to do so click here.
Details*
Please tell us about what you need in as much detail as you can -- browser and operating system you are using, steps you’ve already taken to troubleshoot the issue, etc.
Got A Screenshot or Two?
Drop files here or
Upload your screenshots of your the issue you're having.
Get Theme Updates?*
- Yes! Please
- No Thank You

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